Privacy Policy

This Privacy Policy describes how QevXino™ collects, uses and handles personal information when you visit qevxino.com, purchase a product, contact customer service or otherwise interact with our online store.

1. Information We Collect

Depending on how you interact with our store, we may collect information including your name, email address, telephone number, billing details, shipping address, order information and communications with customer support.

Technical information such as IP address, browser type, device information, website activity and cookie-related data may also be collected.

2. How We Use Information

• Process and fulfill orders.
• Provide order and delivery updates.
• Respond to customer-service inquiries.
• Process eligible returns and refunds.
• Maintain and improve our website and services.
• Help prevent fraud and unauthorized activity.
• Comply with applicable legal obligations.

3. Payment Processing

Payments may be processed by independent payment service providers. Payment-card information may therefore be handled by those providers in accordance with their own privacy and security practices.

4. Cookies

qevxino.com may use cookies and similar technologies for essential website functions, shopping-cart operation, preferences, analytics and related ecommerce functionality.

5. Service Providers

Information may be shared where reasonably necessary with ecommerce platforms, payment processors, logistics providers, fulfillment partners, hosting services, customer-support providers and other providers involved in operating our store.

6. Data Retention

Information may be retained as reasonably necessary for transaction records, customer service, dispute resolution, fraud prevention and applicable legal obligations.

7. Your Privacy Rights

Depending on applicable law, you may have certain rights relating to access, correction, deletion or other handling of your personal information.

Privacy requests may be sent to service@qevxino.com .

8. Information Security

We use reasonable measures intended to protect information, but no electronic transmission or storage method can be guaranteed to be completely secure.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, website operations or applicable requirements.

10. Contact Us

Shanghai Chenjing Yunyu Electronic Technology Co., Ltd.
Owner / Contact Person: Liu Shuanghong
Email: service@qevxino.com
Phone: +86 16626321468
Customer Service Hours: 8:00 AM–10:00 PM
No. 500J, Xincheng Road, Jiading District, Shanghai, China